How can we help? If you need support with scheduling, access, or your visit, reach out and our team will follow up. If you are a provider or clinic, contact us to get listed.
For any questions, use the form below.
Once your appointment is routed to CareNiva Provider, you may be able to message your provider inside the app.
Choose the option that matches your situation — we’ll route your message to the right team.
Questions about booking, visit types, pricing, or next steps? We are here to help you. Use the form below and choose “Technical Support”
Interested in learning about CareNiva Telehealth Platform for providers ? Request a demo by using the form below and choose “Provider Inquiry”.
Interested in getting listed on CareNiva Express? We will help you set up your profile and route patients into your CareNiva Platform Practice for end‑to‑end telehealth delivery.
Email: providers@careniva.com
Or use the form below and choose “Provider Inquiry”.
* Please do not include personal medical information. This form is for general inquiries only.
We typically respond within 1 business day. For urgent issues, please call.
After booking, you’ll be routed into the CareNiva platform to complete intake and join your visit.
Email providers@careniva.com or submit the form and select “Provider Inquiry”. We will help you get set up.
