🩺 How CareNiva Express works

Book a telehealth visit in minutes, not days.

Skip the phone calls, the waiting rooms, and the guesswork. Find a licensed provider, choose the right visit type, and get a confirmed appointment — all in under 5 minutes.

Find Care Now → Compare Visit Types

★★★★★ Trusted by patients across 9 U.S. states · Same-day appointments available

Step 1 — Find Care

UTI, rash, anxiety, primary care…

Four simple steps to confirmed care

From search to scheduled visit in under 5 minutes — designed to eliminate friction at every stage.

Search by state or symptom

Type a symptom, specialty, or concern (e.g., “anxiety”, “UTI”, “primary care”). We narrow results to providers licensed in your state.

💡 Tip: Start broad — we’ll refine

Choose a visit type

Pick from the visit types your provider offers — Free Consult, Express, or Extended — with clear pricing and duration shown upfront. Availability varies by provider.

⏱ Pricing shown upfront

Select a service

Choose the specific service under your visit type (e.g., Cold & Flu, UTI, ADHD, Hormone Management) so we route you to the right specialist.

🎯 Matched to specialist

Book your provider

Browse matching provider profiles, pick a time, and book. Your appointment is confirmed instantly — no phone tag, no waiting.

✓ Confirmed on the spot

Visit types

Choose the right visit for your needs

Three visit types, transparent pricing, zero guesswork. Pick the one that matches your concern.

Where offered

Free Consult

A complimentary conversation with select providers who offer no-cost initial consults in specific areas.

Best when you want to…

✓ Ask a quick question about a concern
✓ Understand your options before committing
✓ Get a complimentary wellness check-in
✓ Find out if telehealth is right for you

Offered by participating providers · Typical duration: 10–15 minutes

Fast & focused

Express Visit

Efficient appointments for common concerns — offered by providers enrolled in the Express Visit program.

Best when you want to…

✓ Get treatment for UTI, cold, flu, or rash
✓ Renew an existing prescription
✓ Handle a quick anxiety or ADHD refill
✓ Discuss a straightforward skin issue

Available from enrolled providers · ~10 minutes · From $49

For complex needs

Extended Visit

More time to discuss complex concerns, chronic conditions, or new-patient consultations.

Best when you want to…

✓ Start a new medication plan
✓ Discuss a chronic condition (diabetes, thyroid, etc.)
✓ Have an annual women’s health visit
✓ Receive second-opinion consultation

Typical duration: 15–20 minutes · From $99

How it works: CareNiva Express connects you with independent, licensed providers. Each provider sets their own visit types, pricing, availability, and policies. Visit options shown in a provider’s profile reflect what they offer.

Popular specialties

What can I see a provider for?

From everyday concerns to ongoing care, our licensed providers cover a wide range of specialties.

Primary Care

Annual check-ups, wellness, prevention

Urgent Care

Cold, flu, UTI, rash, minor injuries

Women’s Health

Ob-Gyn, menopause, fibroids

Mental Health

Anxiety, depression, ADHD

Podiatry

Foot pain, bunions, sports injury

Dentistry

Tooth pain, cosmetic, consultations

Holistic Wellness

Health coaching, hormone balance

Emergency Care

Acute trauma, chest pain evaluation

Meet your provider

See who you’re booking with — upfront

Every provider on CareNiva Express is a licensed, verified clinician with a detailed profile showing their credentials, specialties, visit options, and real pricing.

✓ Board-certified, state-licensed providers only
✓ Transparent pricing (Express, Extended, Free Consult)
✓ Services, specialties, languages shown clearly
✓ Same-day availability when marked
✓ Verified profile badges
✓ Read provider bio and FAQ before booking

Dr. Olga Swanson

MD, FACOG · Ob-Gyn

✓ Verified provider

Women’s Health Menopause Preventive Care

Express

$49

Extended

$99

Schedule Now

★★★★★ 5.0 · Accepting new patients

After you book

What happens next?

Your booking is routed into the CareNiva Telehealth Platform for a complete end-to-end experience.

Complete intake

Fill out a short intake form with your concern, history, and any relevant info. Done in minutes, ready before your visit.

Join your telehealth visit

At your scheduled time, click the secure video link. No downloads required on most devices. HIPAA-aware video platform.

Follow-up & documentation

Get prescriptions (where applicable), care summaries, and follow-up reminders routed back to your patient portal.

Patient stories

Real patients, real experiences

★★★★★

“Booked an appointment for my UTI at 9am, saw a provider by 11am, prescription at my pharmacy by noon. Way faster than trying to get into my regular doctor.”

Sarah M.

Austin, TX · Urgent Care

★★★★★

“The free consult option let me ask questions before committing. My Ob-Gyn walked me through my menopause options without any pressure. I came back for an extended visit the next week.”

Jennifer R.

Miami, FL · Women’s Health

★★★★★

“No phone tag, no waiting on hold. I searched for a podiatrist in NY, picked a time, and was on video an hour later. Transparent pricing shown upfront — $49 visit, no surprise bills.”

David L.

Brooklyn, NY · Podiatry

Frequently asked

Common questions

Is my appointment actually confirmed?

Yes. When you book through CareNiva Express, your appointment is instantly confirmed — no waiting for a callback, no “someone will reach out to you later”. You’ll receive an email confirmation and a direct link to join your telehealth visit at the scheduled time.

Can I always start with a free consult?

Free Consult is offered by select providers in specific areas — not every provider offers it. Look for the “Free Consult” option on a provider’s profile before booking. If it’s listed, you’ll see the duration and any conditions; if it isn’t shown, that provider doesn’t offer a free consult.

How do I know which visit type to pick?

Free Consult — quick questions, exploring options, or wellness check-ins (offered by participating providers only).
Express Visit — common concerns like UTI, cold, flu, rashes, prescription renewals (offered by providers enrolled in the Express Visit program).
Extended Visit — complex concerns, new-patient visits, medication adjustments, chronic conditions.

Each provider’s profile shows the specific visit types they offer. If a visit type isn’t listed for a provider, they don’t offer that option.

Does every provider offer Express Visits?

No. Express Visits are a special program providers opt into. Only providers who have enrolled in the Express Visit program offer it, and it’ll be clearly marked on their profile. If you need a quick 10-minute visit and don’t see Express listed, try filtering search results by “Express Visit” to find enrolled providers.

What if I need a prescription?

Providers can prescribe where clinically appropriate and within state regulations. Prescriptions are sent electronically to your preferred pharmacy. Controlled substances and some medications may require an in-person visit.

Which states do you operate in?

CareNiva Express currently has providers licensed in CA, DC, FL, IL, MD, MO, NY, TX, and VA. We’re expanding state by state — if you don’t see your state, check back soon.

Do you take insurance?

CareNiva Express is a cash-pay (self-pay) platform. Many providers will offer a superbill on request so you can submit to your insurance for potential reimbursement — ask your provider directly during or after your visit.

What’s the refund, rescheduling, or cancellation policy?

CareNiva Express is a platform that connects patients to independent, licensed providers. We don’t make decisions on refunds, cancellations, or rescheduling — each provider sets and manages their own policies. For refund requests, rescheduling, or billing questions about a specific visit, please contact the provider directly (their contact info is in your booking confirmation). If you need help reaching a provider, email support@careniva.com and we can help facilitate.

Is CareNiva Express my healthcare provider?

No. CareNiva Express is a directory and scheduling platform — we connect you with independent licensed healthcare providers who deliver your care. The provider you book with is responsible for your treatment, prescribing decisions, and the clinical relationship. CareNiva Express facilitates discovery, booking, and the telehealth platform used for the visit.

What technology do I need?

Just a smartphone, tablet, or computer with a camera, microphone, and a stable internet connection. No app download required for most visits — you’ll join via a secure browser link.

Is my health information secure?

Yes. CareNiva is built with HIPAA-aware infrastructure. All telehealth visits, documents, messaging, and payments are encrypted end-to-end. Payments are processed via Stripe — we never store your card details on our servers.

What if my provider can’t treat my condition?

If your provider determines that your condition requires in-person evaluation or a specialist, they’ll refer you to appropriate care. Billing and any charge-related questions for that visit are handled by the provider — contact them directly if you have questions about what was charged.

Skip the waiting room. Get care in minutes.

Licensed providers. Confirmed bookings. Transparent pricing. CareNiva Express makes telehealth simple.

Find Care Now → Compare Visit Types